Frequently asked questions | Valls Rent a Car

* Which insurance is included in the car rental price?

Booking your car through our website, following insurances are included: Full comprehensive insurance with excess, When booking your vehicle through our website and includes the following insurance: Comprehensive insurance with excess, passenger insurance, theft protection insurance and road assistance.

When you arrive at the office to pick up your car, you can expand your insurance coverage if desired. The cost of the additional insurance depends on the car model and the days of rental.


*¿What is the fuel policy?

FULL-FULL. All cars are rented with a full or half deposit and have to be returned with the same quantity when picked up.

In case the client returns the car with less fuel, there will be an extra charge for the fuel plus a refuelling fee.


* How can I pay the car rent?

The rent can be paid in cash, with debit card, with credit card or by bank transfer.

The rent of the car can be paid with a card whose holder is not the person who drives or has made the booking, but the holder has to be present and has to take the insurance as additional driver, and therefore the holder must meet the general conditions and requirements.


* Where do I pick up the booked car?

Upon arrival in Menorca airport and after collecting your luggage, you have to leave the terminal and go to the Meeting Point situated outside the terminal in the Public Parking P1 (not the Rent a Car Parking).

Once in Public Parking P1, turn left and at the end of the Green painted passage, you will find the Meeting Point with seats and our Courtesy Minibus.

Please do NOT go to the Rent a Car Parking.